Effective Date: [12/09/2024]
1.Introduction
Welcome to Ozoms LLC. These Terms and Conditions govern your use of our transportation services. You agree to comply with and be bound by these terms when using our services. Please read them carefully before proceeding.
2.Definitions
- “OZOMSLLC” refers to our company, providing transportation services.
- “Services” refers to the transportation of patients, medical equipment, goods, and contracted transportation services.
- “Client” refers to any individual or entity using our services.
3.Booking and Cancellation
3.1. Booking
Bookings can be made via phone or through our website. Clients must provide complete and accurate information regarding their transportation needs.
3.2. Cancellation
Cancellations must be made at least 24 hours before the scheduled service to avoid cancellation fees. Cancellations within 24 hours may incur charges.
4.Fees and Payment
4.1. Service Fees
Service fees are based on the type of transportation, distance, and any additional requirements. Detailed fee structures are provided at the time of booking.
4.2. Payment Terms
Payment is due upon completion of the service unless otherwise specified in a contractual agreement. We accept various payment methods, including credit/debit cards and electronic transfers.
5.Responsibilities and Obligations
5.1. Client Responsibilities
Clients are responsible for providing accurate information, ensuring the readiness of items for transport, and being available for scheduled appointments. Clients must notify us of any special requirements or changes.
5.2. Ozoms LLC Responsibilities
We are responsible for delivering services with care and professionalism. We will handle all transportation tasks by industry standards and safety protocols.
6.Limitation of Liability
6.1. General Liability
Ozoms LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the maximum extent permitted by law.
6.2. Damage to Goods and Equipment
We are not responsible for damage to goods or medical equipment caused by inadequate packing or conditions beyond our control. Claims for damages must be reported within 24 hours of delivery.
7.Confidentiality and Data Protection
7.1. Data Collection
We collect personal data necessary for providing our services. This includes contact information and details related to transportation needs.
7.2. Data Protection
We are committed to protecting your data and will not share it with third parties without your consent, except as the law requires. For more details, refer to our Privacy Policy.
8.Termination
8.1. Termination of Services
We reserve the right to terminate services if clients fail to comply with our terms and conditions or if there is a breach of contract. Clients will be notified of termination and any applicable charges.
8.2. Client Termination
Clients may terminate services by providing notice as outlined in our cancellation policy. Refunds, if applicable, will be processed according to the terms specified.
9.Dispute Resolution
9.1. Dispute Resolution Process
Any disputes arising from using our services will be resolved through informal negotiations. If unresolved, disputes will be submitted to binding arbitration in Tucson, Arizona.
9.2. Governing Law
These terms are governed by and construed by the laws of the State of Arizona. Any legal action must be initiated in the courts of Tucson, Arizona.
10.Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.
11.Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
- Phone: 520-788-1243
- Email: [email protected]